As most restaurants in Japan will only take reservations through local hotels, we wrote to the Celestine to ask them to help with the restaurant bookings for our stay in Kyoto. The suite has been divided into three sections, with a separate room for a bath and toilet. Front Office Manager. The shuttle bus a great bonus to and from train station. Taxes and fees that are shown are estimates only. Lots of small shops and cafes and a great place to walk around. If you want a very nice Japanese hotel close to everything this hotel is for you. Whilst we have no issues with giving a. credit card guarantee or even prepay the restaurants, a prepayment to the hotel followed by a refund will result in us suffering foreign exchange losses as credit card companies foreign exchange rates for refunds are lower than their rates for charges. What food & drink options are available at Hotel The Celestine Kyoto Gion? For everyone else, the shuttle is excellent! The feng shui of that lobby was all off and I was surprised given how well the room was designed. The hotel features a Many travellers enjoy visiting Fushimi Inari-taisha Shrine (2.2 miles), Kiyomizu-dera Temple (0.7 miles), and Shugakuin Imperial Villa (4.1 miles). The on-site restaurant, Tempura Endo Yasaka, serves Japanese cuisine including tempura and sushi. Nearby attractions include Miyagawacho Koan (0.2 miles), Kennin-ji Temple (0.2 miles), and Yasakanoto (0.3 miles). Close to Gion Street. Hotel The Celestine Kyoto Gion offers a great location, putting you within a 15-minute walk of Kawaramachi and Kiyomizu Temple. If you booked through us and want to leave a review, please sign in first. This cozy and spacious room promises to provide a supreme moment. Then look no further than HOTEL THE CELESTINE KYOTO GION, a luxury hotel that brings the best of Kyoto to your doorstep. If you stayed at this property through Booking.com, you can write a review. Open from September 2017, The Celestine Kyoto Gion is set in Kyoto, a 10-minute walk from Gion-Shijo Station. Only then did the conceirge team agreed to waive this requirement. Gion is the best neighborhood to stay in my opinion. Once again, we are very sorry that we were not considerate enough this time and made you wait in the cold weather. We appolosize for any inconvenience,and we appreciate your understanding and cooperation. From the interior design to the amenities, each and every item in the guest rooms has been carefully chosen to provide a truly relaxing private room. On average, you can expect to pay $359 per night in Kyoto. It is important to sleep well when you are traveling since you might be tired to walk around. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. All rights reserved. Hwelen Canada Staff 9.0 +35 photos View Free WiFi Bathtub Air conditioning You can only leave a review within 28 days after check out. Reviews are most valuable when they are original and unbiased. It is very regrettable that it resulted in betraying your expectations. Want a great night's sleep? This upscale hotel is also 1.5 mi (2.5 km) from Kyoto University and 2.2 mi (3.5 km) from Nij Castle. Thank you very much for contacting us. Reviews are most valuable when they are original and unbiased. Firstly, we sincere apologies for any discomfort caused upon your arrival. The check-in procedure is available from 3:00 p.m. wonderful hotel with amazing breakfast, great service and the location was just the best. Please contact each hotel for details. Tripadvisor performs checks on reviews. Hotel The Celestine Kyoto Gion has been welcoming Booking.com guests since Mar 10, 2017 This is the version of our website addressed to speakers of English in United Kingdom. The restaurant boasts a tempura counter. Get the travel advice you need. The location is at the center of all population tourist designation, everywhere is walking distance. WebRome2rio makes travelling from Kyoto to Hotel The Celestine Ginza, Tokyo easy. and from from 6:00a.m. Rooms were spacious, smart Japanese design and had everything we needed. This property is part of the Travel Sustainable programme, which means its taken significant steps to make your stay more sustainable. Is pre-booking needed? Architecture and design features are wonderful, with rooms much larger than most Japanese hotels. The Spa is small, but does what it should do. Great location - show map. We corresponded with the conceirge team a few months before our trip and all the reservations were made. The conceirge team at the Celestine is totally unreliable and unprofessional and the worst that I have ever dealt with. Front Office Manager, Very nice, both modern and traditional. We are sorry we do not have any connecting rooms. Rich local ingredients such as Kyoto vegetables, and seasonal fish from Wakasa and Lake Biwa are prepared with traditional Kyo-kaiseki, Obanzai, and Shojin-ryori techniques. Five to ten minutes in any direction seemed to get us to a unique part of Kyoto and many food options. The property boasts a public bath where guests can relax after their excursions for free. There are more places to choose from in the, Frequently Asked Questions about Hotel The Celestine Kyoto Gion. Yes, dry cleaning and laundry service are offered to guests. Our hotel is centrally located in the heart of Kyoto and ideally placed for discovering what this fascinating city offers. The bright natural light seeps through the Japanese paper and wraps the room in a cool, pale light. Our hotel is located on the famous Yasaka-dori street filled with several high-end restaurants called 'Ryotei', as well as the Kenninji temple at the front of the hotel, the oldest 'Zen' temple in Kyoto. Kyoto National Museum is a 10-minute drive or a 20-minute walk away. As well as perfectly located hotel, Second stay in this hotel, which combines a modern design with very traditional Japanese elements, making it a great place to stay in Kyoto. I asked them why they didnt tell us about this policy at the time we requested them to assist with the reservations and only a few weeks before our trip, which would make it too late for us to make new reservations as most restaurants will be fully booked and thus leaving us in a lurch. Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate. All guest rooms are equipped with a clothes rack and a hairdryer. Own or manage this property? The bathrooms, the shower/onsen, the nespresso in the room as well as the amenities were all top notch. Again, thank you so much for having your time to offering valuable comment. This is unacceptable I had to wait in the cold. Im arriving from Kansai international hotel on 9 Dec. Is there a free pick up service at Kyoto Station to the hotel on date of arrival? Actually my wife decided. Therefore, we believe you could enjoy exploring this area to your hearts content. While staying at HOTEL THE CELESTINE KYOTO GION, visitors can check out Tofuku-ji Temple (1.5 mi) and Eikando Zenrinji Temple (1.6 mi), some of Kyoto's top attractions. This alone will make me consider to look for an alternative during my next stay, Thank you very much for having stayed at HOTEL THE CELESTINE KYOTO GION and taking your time to share your experience. That's how we know our reviews come from real guests who have stayed at the property. We are happy to arrange your rooms close to each other. Will recommend to anyone visiting! Please take your shoes off and make yourself at home! Couples particularly like the location they rated it 8.7 for a two-person trip. Experience the special welcoming style of Gion by enjoying green tea powder from Ippodo, a Kyoto shop specializing in tea that has been around for a long time. I wish the doorman would be more reasonable and friendly. Ideally, we would publish every review we receive, whether positive or negative. 605-0933 Kyoto, Kyoto, Higashiyama-ku Komatsucho 572, Japan, Hotel The Celestine Kyoto Gion has been welcoming Booking.com guests since Mar 10, 2017. emails, phone numbers or credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (e.g. The reception staff was pretty nice. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. I asked them why they didnt tell us about this policy at the time we requested them to assist with the reservations and only a few weeks before our trip, which would make it too late for us to make new reservations as most restaurants will be fully booked and thus leaving us in a lurch. The location could not be better. Is Hotel The Celestine Kyoto Gion accessible? Open from September 2017, The Celestine Kyoto Gion is set in Kyoto, a 10-minute walk from Gion-Shijo Station. A short walk to several temples and sights of interest. What are some of the property amenities at Hotel The Celestine Kyoto Gion? The only way to leave a review is to first make a booking. Are there any historical sites close to Hotel The Celestine Kyoto Gion? Gion district was in walking distance which is perfect since parking is so hard to obtained., Great location, very nice and quiet room with good view, Staff is incredibly friendly and helpful. every 50 - 60 minutes from 08:00 to 18:50.As one of the biggest attractive points of our breakfast, we serve various kinds of Kyoto traditional dishes with plenty of fresh vegetables and ingredients from local farm by buffet style.Thank you again for your wonderful feedback, We look forward to welcome you back at THE CELESTINE KYOTO GION.Front Office Manager, Perfect location, design, style, ambience, fit-out, staff. I have even had better conceirge service from more moderate 3 star hotels. Which languages are spoken by the staff at Hotel The Celestine Kyoto Gion? Front Office Manager. Ideally, we'd publish every review we get, positive and negative. Hotel The Celestine Kyoto Gion has been welcoming Booking.com guests since 10 Mar 2017. It was super confusing to enter the lobby and then go downstairs and then have to enter another gated door to get to the elevator. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. As you mentioned, the aspect of our hotel complex is functional and stylishly designed as part of a historical area in Kyoto gion. Lots of small shops and cafes and a great place to walk around. Is parking available at Hotel The Celestine Kyoto Gion? You can feel comfortable with a walk-in their spacious and peaceful garden. We are delighted to receive your wonderful comments. Please take your shoes off and make yourself at home. What are some of the property amenities at Hotel The Celestine Kyoto Gion? WebHOTEL THE CELESTINE KYOTO GION is a trendy hotel offering a flat screen TV, air conditioning, and a minibar in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests. WebHOTEL THE CELESTINE KYOTO GION is a luxury hotel offering a flat screen TV, air conditioning, and a minibar in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests. Booking.com does not accept responsibility or liability for any reviews or responses. do you have vegetarian breakfast options? After their trip, guests tell us about their stay. If you dont have the budget for the Four Seasons or Ritz Carlton, the Celestine Hotel is a perfect alternative. Is pre-booking needed? Read more about possible travel restrictions before you go. The old parts of Gion are only minutes away and two subway stations are also in walking distance. If you dont have the budget for the Four Seasons or Ritz Carlton, the Celestine Hotel is a perfect alternative. We truly hope you had a good time in your room. Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge. Actually my wife decided. Also, It is our great pleasure to know that you enjoyed our location, which is convenient to go to the main sightseeing spots such as Yasaka shrine, Koudaiji temple and Kiyomizu temple. Plus, guests can enjoy a hot tub and breakfast, which have made this a popular choice among travellers visiting Kyoto. This room is more spacious than the Superior Twin. Hotel The Celestine Kyoto Gion accepts these cards and reserves the right to temporarily hold an amount prior to arrival. They had great dinner recommendations! We truly hope you had a good time in your room. All information about shottle bus is on th.. The staff were so helpful and friendly. A manageable walk to the station. It was a great choice. Thank you again for sharing your pleasing feedback with us. Hotel The Celestine Kyoto Gion will run you $299 per night, which is 17% cheaper than the Kyoto average. We are.. Hotel The Celestine Kyoto Gion takes special requests - add in the next step! WebHotel The Celestine Kyoto Gion 9.2/10 Wonderful See all 608 reviews Popular amenities Free WiFi Air conditioning Restaurant Parking available Bar Laundry 572 Komatsucho, Higashiyama-ku, Kyoto, Kyoto, 605-0933 View in a map Explore the area Yasaka Shrine 10 min walk Kawaramachi Street 11 min walk Kiyomizu Temple 11 min walk I told them that this is an unusual practice. Hotel The Celestine Kyoto Gion offers a great location, putting you within a 15-minute walk of Kawaramachi and Kiyomizu Temple. However, we are sorry that you could not easily find your way to the lobby. I will stay here again on my next trip to Kyoto. WiFi is available in all areas and is free of charge. The location is brilliant, within easy walking distance of several significant temples making it easy to visit early or late. We appolosize for any inconvenience,and we appreciate your understanding and cooperation. Front Office Manager, Loved every minute, Western style rooms and great location. Hi, is breakfast included? We are looking forward to welcoming you back again on your future trip to Kyoto. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Kyoto National Museum is a 10-minute drive or a 20-minute walk away. The staff speaks multiple languages, including English and Japanese. Regarding to your question, whether breakfast is include or not is depending on the plan which you book. Thank you very much for having stayed at HOTEL THE CELESTINE KYOTO GION and your fabulous comment on our hotel. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Very convenient. Please see our partners for more details. Contributions should be travel related. Thank you very much for having stayed at HOTEL THE CELESTINE KYOTO GION and taking your time to share your experience. I spoke to the concerned staff in person to ensure the similar shortcomings in such basic manner would not reoccur in the future. During your visit, be sure to check out popular attractions like Gion (0.4 mi), Nishiki Market (0.8 mi), and Kyoto National Museum (0.6 mi), which are all within walking distance of the hotel. Breakfast is Japanese style only and very tasty. Front Office Manager, My wife and I visited Kyoto with some friends and decided to stay at the Celestine. Front Office Manager, Unfriendly doorman,Left me out in the cold. Our team checks each review posted on the site disputed by our community as not meeting our. We decided to stay the Celestine. The hotel will then give us a refund of the prepayment. Once again, thank you very much for the time to review your recent experience. The hotel features a Everything is very well thought out, clean, and soothing. Lock in a great price for Hotel The Celestine Kyoto Gion - rated 8.6 by recent guests. *Please notify the hotel in the case of late arrival.Your reservation may be cancelled if you arrive without notice more than two hours after your scheduled arrival time. Our hotel is centrally located in the heart of Kyoto and perfectly suited for discovering what this fascinating city offer. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. A functional room that can provide elderly guests and those in wheelchairs, with a safe and comfortable time at the hotel. The guest lounge is an area exclusively for hotel guests to relax and unwind. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. 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