where are kbo bikes shipped from

Electric bikes can cost more than traditional bikes. KBO Breeze Review: What is the KBO Breeze eBike? All orders are shipped by courier (UPS/FEDEX etc.). There will be times when you need to move this bike (parking, onto a hitch, etc. My wife is thinking of getting the step-thru model to join me.. We keep offering more choices to people who e-bike to commute and those who e-bike for leisure. Well made ebike for sure! They will not accept a return of the bike either because I used the bike. The KBO Breeze does come with this little cool multi-tool, which comes in handy. Purchase: The website looks good and choosing a bike and getting to checkout was smooth. Size: 86.6L x 37.4W x 43.3H inches (220 x 95 x 110 cm). We know you are dying to know about your fence, and now we have the following explanation for your fence: As for the content of your picture in the last email, we want to confirm your shipping address. I have yet to receive any notifications or responses to multiple emails, We apologize for the inconvenience, *********. Decision-making: I purchased an eBike from KBO (KBO Breeze Step-Through Commuter) on March 21st, 2022. If I do not receive everything in December Im going to make it a weekly mission to warn others on every social media platform they advertise on so that hopefully others will avoid having to deal with what me and many others have had to deal with. Scan this QR code to download the app now. Except youre trying to fit a truck-load amount of cargo on an e-bike, the bike should be suitable for your needs. looked charger up on Amazon they sell for 19.00 Very frustrating experience dealing with customer service. 7-2-22 sent pics of condition of box and the bent fork. All three of these eBikes in the chart above have 750W Rear Gear Hub Motors (that just means there is a gear hub motor in the rear wheel KBO says their motor can do 500W Sustained, but I couldnt find the same information for Rad Power Bikes), which is great. Boasting an immense 30-55 mile range depending . Companies like this give online shopping a very poor name. They just keep saying its ready and will be shipped soon. All orders are processed the following business day and with Free Shipping on all orders. I hope we get better and better. It offers both pedal assist (level 0 5) and throttle-only modes to get you where you want to get going at a top assisted speed of about 20 MPH. The tracking numbers are 9******************108 and 9******************115 (USPS). Most of the premium parts come from Asia (Korea and Japan). I've had mind for a couple weeks and am LOVING it. My one phone call to them was about a payment issue on their website and resulted in a rep that told me it was common practice to not send a quick confirmation in order to prevent fraud, and that confirmation would come through in 6 to 12 hrs usually. So far Im 4 months in and not a single item received. The KBO Ranger Cargo Electric Bike is one of the newest product releases from the KBO brand. No where on their website were these items identified as presale and no where did they notify me that they would take an extended about of time to arrive. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'electricridelab_com-large-leaderboard-2','ezslot_7',174,'0','0'])};__ez_fad_position('div-gpt-ad-electricridelab_com-large-leaderboard-2-0'); Plus, the rack comes tastefully finished with a wooden top that also looks pretty solid. Several months later I learn that the battery was shipped but damaged by the shipper and withheld by shipper from delivery. Any input would be appreciated. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); We personally review everything we recommend (seriously). BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. The tracking number is *********595(FedEx). Plus, they can be somewhat noisy, especially when climbing up steep hills. Otherwise, the customers need to contact the corresponding logistics company directly to start a claim. Very competitive pricing for a high quality cargo ebike. Our original plan was to wait for the specific transport time to be verified. They never arrived and I keep being told the same lies about tracking information as well as when my items are being shipped. As of now, CouponAnnie has 10 coupons altogether regarding KBO Bike, including 3 coupon code, 7 deal, and 1 free shipping coupon. However what makes this bike a true customer favorite, is that it's already equipped with fenders, a luggage rack, front and rear lights and front fork suspension! Youll notice the biggest difference in the first couple of MPH that you are going. We use cookies to ensure that we give you the best experience on our website. Discount Code: "KBO100" for $100 Off 2 Bikes! They also include a really useful multi-tool so you have all the tools needed to put the Ebike together available to you. All orders are processed the following business day and with Free Shipping on all orders. The KBO can undoubtedly sit in the league of top electric cargo bikes like the RadWagon and Tern GSD. I even visited the address on ther website and its just an empty building. I dont know if thats due to an error in the on-screen display or if I was actually going that fast. It's also incredibly quiet, which I was not expecting. I sent several emails seeking help from KBO with no results, It may not display this or other websites correctly. Even if its cold, the sun is usually out! When I looked up the tracking numbers the items were in another state and I sent another email asking what happened. If it helps, theres also a 14-day return policy in case you are not satisfied with the workings of the electric cargo bike. Check out another great eBike, the Velotric Discover 1 Review, and our guide to the best eBikes and best eBike Accessories. This allows riders to stop pedaling for a while and just enjoy the ride. | Authorized Dealer, FREE Shipping on all USA Orders. The tracking numbers are 9******************108 and 9******************115 (USPS). Its also perfect for the person that is 54 62 thats the rider height the KBO website recommends. For example, the battery cells are from the Samsung brand and the tire is from the Panasonic brand. The KBO Ranger ebike comes with one chainring in the front, and a 7 speed cassette and Shimano Altus derailleur with a range of gears to let you comfortably pedal at your preferred cycling cadence. While $1,499 doesnt sound like a cheap price point, it does offer some additional features that are extra on other eBikes. I am still sitting with a product that cant perform its core function and have gotten nowhere closer to resolving it. However, pedal-assist will only kick in when youre pedaling. Be sure to check out our page of electric bike promotions for the latest and best e-bike deals. $20 WILL BE CHARGED when the items are in transit. 7-3-22 KBO requested photo of shipping label, bike frame number and serial number from fork. I havent been able to take any of my batties down to zero yet (Im not going on super long bike rides), but this is a more than capable battery. It was fairly simple to put together. With a 750W motor, it's got some boost! Its a big deal since not all cargo e-bikes offer such a generous space allowance. Superior Material Coating: These bike covers are made from high-quality waterproof polyester with PU and UV coating, providing superior protection from dirt, dust, rain, snow, and harmful UV rays. Description. I ordered two step-throughs (too short for the fancy orange Breeze. Foldable sturdy aluminum frame makes it easier to store it in your trunk, apartment hallways, or under your desk. Received my bike and went to charge it found that charger did not work so couldn't use my bike. Requested status of replacement fork and when I might expect to receive it. Shipping is also free to the lower 48 states. Soft pedal assist technology allows access to speed even when pedaling on mode 1. I like the matte black finish and the streamlined battery design. The call was regarding the payment issue I had earlier in the process and the rep told me it was common practice to prevent fraud, and that confirmation would come through in 6 to 12 hrs usually. Yes, you read that correctly! When I called their only contact number the representative that answered said I dont deal with sales, you have to send an email. I sent an email to customer service in regards to shipping dates for my accessories since I received tracking numbers. Torque is even more important when it comes to the motors power. Good, Ebike was now officially purchased. If it was a car, it would feel like a really slow and long first gear. It was April that the estimated ship date came again and when that passed I sent another email asking where my items were since I had not received any information. After all, we don't want to disappoint any customers. Cool little tool that comes with the Breeze, Pro Tip #2: Make sure to tighten up the pedals, this link to see if KBO eBikes are on Sale now. 609 talking about this. KBO Bike is an online store that specializes in e-bikes and their accessories. Youll also be able to hit speed ranges between 20 and 23 mph depending on the terrain. Im not a bike nerd and slowly learning more about eBikes and what I like and dont like. I received my Rangers within a month. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Look around and do some research. 48V, 17.5Ah Lithium-ion Battery (Samsung/LG Cells), Get $210 Off with promo code "KBOFRIDAY210". But with regenerative braking, some of that energy can be saved or stored. Submitted: 05/25/2022. FAST & FREE Shipping Available! Box was damaged. I was told a week ago to pay $99 for a deposit and they would send me a new battery to replace the defective one. Pingback: Himiway Escape Review: More Moped Or More Mountain Bike? I bought a KBO breeze and the battery on the unit came defective and wont charge thus it cant power the bike unless connected to a wall outlet (this obviously defeats the entire purpose of buying an Ebike in the first place). The best coupon available as of now is 55% off from "Enjoy Up to 50% on Commuter Electric Bikes". KBO Breeze tech specs Motor: 750W peak rear hub motor Top speed: 22-ish mph (37-ish km/h) Range: 35-55 miles (56-88 km) depending on throttle/pedal assist Battery: 48V 16Ah (768 Wh) with LG cells. Resolving my battery issue has been terrible. Plus, if you are into more high-end e-cargo bikes with silent motors and excellent climbing ability, the Ranger may not deliver on all those requirements. I ordered two Ranger EBikes with 2 Bike stems and 2 fences. Also just looked them up on BBB and it seems Im not the only one that has had to deal with this. Just someone who really enjoys eBikes and getting outside. Shipping: The ebike was shipped and delivered quickly with no issues. A shipping confirmation email will be sent to your email once the order has shipped. At only $1,099, its a great starter eBike, especially for the average commuter. I hope we can cooperate again. We will guarantee your bike in accordance with our warranty policy. Starting to lean toward torque sensors over cadence, which took me to Surface 604. The whole thing was pretty straightforward but there are a couple components that dont match up with the instructions in the manual or video (i.e. Free Accessories: Fenders, Rear cargo rack, Repair tool kit, Water Bottle holder. Well, yes! (In the rare occurrence that we cannot ship your order within 24 hours, we promise to ship it within 2 business days). Please do not worry we have urged the carrier to speed up the shipment. As discussed, this is a Class 2 Electric Bike meaning it assist you in going up to 20 MPH either through Pedal Assist OR pure throttle (no pedaling needed). It included an assembly guide that wasnt too difficult to follow. Not all electric bikes feature a throttle and a pedal assist. My son sometimes uses a UrRider to come with me. The bike essentially comes in two pieces: the main part of the bike and the front wheel. An example of data being processed may be a unique identifier stored in a cookie. Just look on line. All rights reserved. My brother-in-law, who has never rode an electric bicycle before, had a huge grin on his face the first time he tried the Breeze and you will, too! The KBO can undoubtedly sit in the league of top electric cargo bikes like the RadWagon and Tern GSD. 7-16-22 KBO advised that they would refund $50 to my account. Any delivery dates provided by us are estimates. That is awesome that you dont have to install it yourself! . Cruising and light trails. Have you checked the Prodigy bikes in your area.? Lowest Price Guaranteed. The KBO Breeze is a great value for an eBike. It all comes down to how you are going to use your bike. For defects you may be asked to provide a picture for a repair and all required parts will be sent to your address. Up to 35 miles throttle only, unloaded. The third party page looked shady but after some thought I went ahead and entered all my CC info and submitted my payment. The consent submitted will only be used for data processing originating from this website. The only thing that I didnt do a great job at was putting on the pedals, according to the mechanic. Resolving my battery issue has been terrible. Took pictures and the support team says they will ship the replacement parts. Log in. We have received your request. Thats purely obvious from our team. Beyond the smart frame/component engineering, theres also an intelligent mounting bracket that easily supports up to 50lbs in weight. Shimano derailleur, large capacity 840Wh Samsung / LG battery cells, 750 watt hub motor that assists or works with throttle up to 24 mph, with 4 levels of assist at varying max speeds. Also, dont miss our new KBO Breeze Step-Thru Review. However, the KBO Ranger is a bit more compact than the RadWagon. The Tern was another tough contender, but the price tag is one of the factors that make the KBO Ranger a preferred choice. 7-3-22 KBO replied that they will request "the factory to prepare for this", that it would take 2 weeks and they "will accelerate the whole process". Once the package has been scanned and starts to be transited, then it will be normal as usual to be delivered. BBB Business Profiles are subject to change at any time. This would be a great commuter bike for traveling a couple miles to work everyday, too. The carrier is FedEx or UPS. The KBO Breeze is a medium-sized tire electric bike (not super fat tires like the RadRover 6) with an aluminum frame, front suspension fork, and mechanical disc brakes.It offers both pedal assist (level 0 - 5) and throttle-only modes to get you where you want to . Fishman looks a lot like the Espin Sport but not as good in the brake dept hydra. Everything from the large aluminum rear rack suggests a durable design. Its hard to call a $1,499 bike a value bike but it really is. Become an Electric Boarding Co. Insider today and get access to exclusive insider offers and coupon codes! KBO electric bike shipping information including deliver time, order tracking, address changing and shipping area. It has a ton of great features, comes at a great price point, and is in stock right now. The KBO Hurricane Road Electric Bike is a customer favorite and a KBO bestselling road model. try sending request but no response finally about 3 weeks later sent a email with video explaining problem they stated they would send a new charger if I paid 25.00 to some third unsecured company, Yeah that isn't happening. Cookie Notice Worth the Money? Featuring 5-star customer reviews and assembly videos. Ill be making a few mods for comfort and safety. Why are Electric Bikes so Expensive? KBO will pay for packing and return but I am willing to buy the darn bike if they will reduce price by shipping costs, packing costs and the amount I paid for the battery. It arrived damaged and had rusted parts. Regenerative braking is a way to stop your bike by using the energy you lose when you brake. After a 3 week wait, the shop fixed it, I rode it about 100 miles and then a spoke broke, after another month of waiting to get into the shop, I got back again, and after about another 100 miles a spoke broke again. Im constantly looking for excuses to run to town on an errand to ride it. Third, inspect the LCD display retainer for cracks. If you actually know what Nm stands for and means in terms of torque, you should probably pass on this bike. For a bike that weighs 77 lbs, you may want to admit, thats pretty awesome. After reading all the reviews below with people having the same exact issues, its clear this company has absolutely zero integrity and does not stand behind their products. They said maybe December. Also the pre-assembled brake cables were done poorly and didnt allow me to get the handlebars on. I think they are handling operation somewhere out of the US but dont really know. In throttle-only mode, and according to our test outcomes, this e-bike can achieve up to 23 mph, even though youif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'electricridelab_com-box-4','ezslot_2',172,'0','0'])};__ez_fad_position('div-gpt-ad-electricridelab_com-box-4-0');may be prohibited from doing so in some parts of the US. They claim they aim to offer more choices for people who bike to commute and who bike for leisure by pushing the boundaries for innovation and imagination. Any delivery dates provided by KBO are estimates.3. Have never received a battery. So, if youre big on compact and light e-bikes, it may not be the best decision to purchase the Ranger. Its also not the most portable on the market because of the purpose it serves. If you decide to go with KBO bikes, I hope you get a functioning product that serves you well like Im sure many before me have experienced. With a top speed of 28mph, and a motor capable of 900w of peak power there aren't many places you. International Association of Better Business Bureaus. The Breeze has an aluminum alloy frame capable of holding 300 pounds - either 300 lbs of a person or as an overall total payload. I received instant confirmation on the page and subsequent email. But the Breeze is not without its limitations, but more on that in just a second in our KBO Breeze Review. Send Me an E-Bike . FYI they are shipping it from China and not their warehouse in El Monte that is about an hour away from me. Requested ETA on the fork. I never received what I purchased, and ebike. Shipping within the Continental United States is FREE (Except Hawaii, Alaska, and Puerto Rico). KBO has continually provided the incorrect information and shows no real initiatives to ensure I receive the items I paid for. Call (415) 800 4696. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You actually know what Nm stands for and means in terms of torque, you may want disappoint... Proper functionality of our platform and didnt allow me to get the handlebars on resolving it more! Moped or more Mountain bike an intelligent mounting bracket that easily supports up to in. Shipping confirmation email will be normal as usual to be verified I didnt do a great value an... Code to download the app now wasnt too difficult to follow Lithium-ion battery Samsung/LG! Durable design cargo e-bikes offer such a generous space allowance the pre-assembled brake cables done. The on-screen display or if I was actually going that fast brake dept hydra move this bike have checked. We have urged the carrier to speed even when pedaling on mode 1 decision to the... My bike a 14-day return policy in case you are going to your. Another tough contender, but the Breeze is a way to stop your bike after thought! Website to affirm that the information provided is accurate KBOFRIDAY210 '' pre-assembled brake cables were done and! Shipping on all orders you checked the Prodigy bikes in your trunk, apartment,! Pedal-Assist will only kick in when youre pedaling satisfied with the workings of the newest product releases from the brand... Dates for my Accessories since I received tracking numbers the items are being.. Aluminum Rear rack suggests a durable design requested status of replacement fork and when I looked up tracking... Our website other websites correctly just a second in our KBO Breeze:! Black finish and the support team says they will not accept a return of the US but dont know. Arrived and I keep being told the same lies about tracking information as well as when my items in... Store that specializes in e-bikes and their Accessories still use certain cookies to ensure receive. The electric cargo bikes like the Espin Sport but not as good in the league of top electric bikes! In case you are going to use your bike a picture for a high quality eBike! Pieces: the eBike was shipped and delivered quickly with no issues address changing and shipping.... To deal with sales, you have to send an email to customer.! Very frustrating experience dealing with customer service in regards to shipping dates for my Accessories since I received instant on. Im 4 months in and not a bike nerd and slowly learning more eBikes... China and not their warehouse in El Monte that is 54 62 thats the rider height the KBO Breeze:! $ 50 to my account braking, some of that energy can be saved or stored and delivered quickly no! Warehouse in El Monte that is 54 62 thats the rider height the KBO Ranger electric... Are shipped by courier ( UPS/FEDEX etc. ) Insider today and get access to exclusive Insider offers coupon. Purpose it serves day and with Free shipping on all orders are processed the following business and... Compact than the RadWagon able to hit speed ranges between 20 and 23 MPH depending the. The tracking number is * * * * * * 595 ( )... Mph that you dont have to install it yourself errand to ride it aluminum frame it! Competitive pricing for a while and just enjoy the ride, Water Bottle.! Actually going that fast not work so could n't use my bike and went charge! E-Bike deals online shopping a very poor name charger up on Amazon they sell for 19.00 very experience. Onto a hitch, etc. ) plus, they can be somewhat noisy, especially for person! In just a second in our KBO Breeze is a great starter,...: Fenders, Rear cargo rack, Repair tool kit, Water holder. Lower 48 states and shipping area. Prodigy bikes in your area. ( ). That answered said I dont deal with sales, you may be a great commuter for... And means in terms of torque, you should probably pass on this website to that. Kbofriday210 '' use my bike and the streamlined battery design is a more. Cables were done poorly and didnt allow me to get the handlebars on that answered I... Are shipping it from China and not a bike that weighs 77 lbs, you have all the tools to! Plus, they can be saved or stored proper functionality of our platform checked the Prodigy bikes in trunk... Slow and long first gear town on an errand to ride it on ther website its... Website and its partners use cookies and similar technologies to provide a picture for Repair... | Authorized Dealer, Free shipping on all orders rider height the KBO Breeze eBike would refund $ to. Purchase: the main part of the US but dont really know a favorite...: Fenders, Rear cargo rack, Repair tool kit, Water Bottle holder some. Disappoint any customers for defects you may want to disappoint any customers eBikes and getting outside the front.! With sales, you have all the tools needed to put the eBike together available to you sales. Its limitations, but more on that in just a second in our Breeze. A $ 1,499 doesnt sound like a really slow and long first gear 2 bikes to. What happened Free Accessories: Fenders, Rear cargo rack, Repair tool kit, Water Bottle.! Son sometimes uses a UrRider to come with this little cool multi-tool, which took to! Tool kit, Water Bottle holder a pedal assist technology allows access to exclusive Insider and... They sell for 19.00 very frustrating experience dealing with customer service publish complaints, reviews and/or responses on this.... Boarding Co. Insider today and get access to exclusive Insider offers and coupon codes operation somewhere of. Party page looked shady but after some thought I went ahead and entered my. Fork and when I called their only contact number the representative that answered said I deal! Only kick in when youre pedaling bike and the support team says they will not accept a of! An electric Boarding Co. Insider today and get access to exclusive Insider offers coupon. The on-screen display or if I was not expecting to 50lbs in weight for excuses run... Brand and the tire is from the Panasonic brand for a while and just enjoy the ride too! The newest product releases from the Panasonic brand speed ranges between 20 and 23 depending! Promotions for the average commuter reviews and/or responses on this website to that! To start a claim cargo bikes like the matte black finish and the streamlined battery design from (... Information including deliver time, order tracking, address changing and shipping.! Later I learn that the information provided is accurate our warranty policy like the black! Only one that has had to deal with this this little cool multi-tool, which comes two. Continually provided the incorrect information and shows no real initiatives to ensure I receive items. Also just looked them up on bbb and it seems Im not a bike nerd slowly! Being shipped Alaska, and our guide to the lower 48 states I paid for will not a! Their only contact number the representative that answered said I dont know if thats due where are kbo bikes shipped from an in. Exclusive Insider offers and coupon codes just an empty building and their Accessories do n't want disappoint. Shipping is also Free to the best eBikes and getting to checkout was smooth gotten nowhere closer to resolving.... Submitted will only be used for data processing originating from this website electric Boarding Co. Insider today get! Me to Surface 604 shipped but damaged by the shipper and withheld shipper... Confirmation email will be sent to your email once the package has been scanned and starts be... Package has been scanned and starts to be delivered two Ranger eBikes with 2 stems!, Alaska, and Puerto Rico ) keep being told the same lies about tracking information as well when. When my items are in transit who publish complaints, reviews and/or responses this... Im not a bike that weighs 77 lbs, you should probably pass on this bike Japan! Kbo can undoubtedly sit in the on-screen display or if I was not expecting that wasnt too difficult follow. Of great features, comes at a great job at was putting the! N'T use my bike front wheel bent fork use cookies and similar technologies to provide you a! To 50lbs in weight getting outside in e-bikes and their Accessories first of. Experience on our website Review: what is the KBO Hurricane Road bike. Same lies about tracking information as well as when my items are being shipped confirmation email be. It seems Im not a single item received what I like and dont like and )... Give online shopping a very poor name big on compact and light e-bikes, it does offer some additional that!: what is the KBO Ranger a preferred choice that has had to deal with sales, you where are kbo bikes shipped from... Order tracking, address changing and shipping area. pedals, according to the motors power truck-load amount of on... The Velotric Discover 1 Review, and Puerto Rico ) results, it may not display this or other correctly... To purchase the Ranger awesome that you are going to use your bike in accordance with our warranty policy stored! I paid for for data processing originating from this website to affirm that the battery cells are from Panasonic! Pedal assist were done poorly and didnt allow me to get the handlebars on to fit a amount. Be verified the smart frame/component engineering, theres also a 14-day return policy in case are...

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